The Complete Guide to Accor Live Limitless (ALL)

What Is Accor Live Limitless?

Accor Live Limitless (formerly Le Club AccorHotels) is the loyalty program for Accor Hotels, the sixth largest global hotel chain and the biggest in Europe. The company operates more than 4,800 hotels in 110 countries. Among its 34 brands are luxury hotels like Raffles, Softel, and Fairmont, midscale options like Mercure and Novotel, and budget-friendly Ibis Hotels.

You earn Accor Live Limitless—or ALL—points primarily by staying at Accor hotels. You’ll only earn points on stays booked directly with Accor, with a brick-and-mortar travel agency, or through a corporate booking portal; reservations through online travel agencies like Hotels.com or Expedia don’t qualify.

Accor rewards customers based on the amount of money they spend with the company—in Euros, with the current exchange rate being applied for stays in other countries. The number of points you’ll earn for a hotel stay depends on the brand and your status level. Most hotels award a base rate of 25 points per €10 spent—about 2.3 points per dollar. However, certain budget hotels (Ibis, Ibis Styles, and Mama Shelter) have much lower base rate—1.14 points per dollar—and some earn even fewer points.

Elite members get a boost on points as well as other perks. You can qualify for the first three levels based on the number of nights or the amount of money you spend at qualifying hotels.  Top-tier Diamond status is based solely on qualifying spend.

• Silver. The lowest elite level requires 10 nights or €800 in qualifying spend (about $880). Silver members earn a base rate of 31 points per €10 spent instead of 25, and qualify for late checkout (when available) and a welcome drink.
• Gold. Stay 30 nights or spend €2,800 (just under $3,100) to increase your base earning to 37 points per €10 and qualify for room upgrades, turndown service, and a welcome gift. You also get the choice of late checkout or early check-in.
• Platinum. If you stay 60 nights or spend €5,600 (just under $6,200), you’ll be earning 44 points per €10 spent and will get both late checkout and early check-in, access to executive lounges at eligible hotels, and free breakfast at hotels in the Asia-Pacific region. You’ll also receive two suite night awards – each valid for a one-night suite upgrade – and will earn another suite night award for every €800 spent, up to 12 suite night awards per year.
• Diamond. The top published tier of ALL requires €10,400 in spend (nearly $11,500)—you can’t get this status based on the number of nights you stay. While the number of points you earn won’t change, you’ll get free breakfast on weekends at properties worldwide, four €25 spa & dining vouchers, and the ability to give Gold status to a member of your choice.

ALL also has a handful of partners that can make it easier to earn rewards. You can rack up points by shopping at stores like Apple, Macy’s, and Target through the Accor shopping portal, renting cars with Avis, Europcar, or Hertz, taking surveys, and more. You can link your account with Flying Blue (the loyalty program of Air France and KLM) and earn 2 points per euro spent on eligible flights, in addition to the ALL miles you’d normally earn. You can also transfer miles from nine different airline programs, including Flying Blue, Qatar Airlines, Finnair, and LATAM.

While ALL doesn’t currently have any credit cards outside of Asia and the Middle East, you can transfer points earned with certain Capital One credit cards to Accor points at a rate of 2:1 (2 Capital One miles = 1 ALL Rewards point). 

How to Use ALL Rewards Points

In most cases, you’ll get the best value for your Accor points by using them for hotel stays—more than 2 cents per point. However, Accor also has a wide range of airline partners, which present some interesting opportunities depending on how you plan to use your miles. Other redemption options get you 1 to 1.4 cents per point in value, which is strong compared with most hotel loyalty programs.

• Accor hotel stays. ALL rewards are worth a fixed rate of 2 cents per point.
• Transfer to airlines. Move points to 31 different airline partners. 
• Experiences. Trade points for experiences that are only available through Accor.
• Merchandise. Redeem points for merchandise at about 1 cent per point
• Luxury home bookings through onefinestay. Redeem points at a rate of about 1.4 cents per point.
• Restaurants. 1,000 points equals €10 (about $11) off your bill at select restaurants. 
• Transfer to European train rewards. You can transfer points to Club Eurostar or Germany’s BahnBonus.
• Rent with Europcar. 2000 points will get you €20 (about $22) off your car rental.

Stays at Accor Hotels

The ALL program makes hotel redemptions simple: You can pay for any hotel room at qualifying properties with points, at a flat value of 2 cents per point. That means you won’t find any amazing surprise deals, but you’ll always be guaranteed to get a fixed value for your points.

The amount paid with points is deducted from your hotel bill, so you don’t have to have enough points to pay for your entire stay, and redemptions start at 2,000 points for a €40 credit (about $44). You can arrange the discount in advance by booking through the Accor Live Limitless, or simply tell the front desk when you check in that you want to use your points to reduce the cost of your stay. 

Transfers to airline partners

You can transfer points from ALL to 32 different airline partners. Most airlines transfer at a 2:1 ratio (2,000 ALL points gets you 1,000 airline miless). Four partners noted below offer a 1:1 transfer ratio, which is rare for hotel programs.

• Aegean Miles + Bonus
• Aeroflot Bonus
• AeroMexico Club Premier
• Air Canada Aeroplan
• Air China Phoenix Miles
• Air France-KLM Flying Blue
• Alitalia MilleMiglia
• Avianca Lifemiles
• Azul TodoAzul
• British Airways Executive Club
• Cathay Pacific Asia Miles
• Delta SkyMiles
• Emirates Skywards
• Etihad Guest
• Finnair Plus (1:1)
• GOL Smiles
• Hainan Fortune Wings Club
• Iberia Plus (1:1)
• Japan Airlines Mileage Bank
• JetPrivilege
• Korean Air SkyPass
• LATAM Pass
• Oman Air Sindbad
• Qantas Frequent Flyer (1:1)
• Qatar Airways Qmiles
• Royal Air Maroc Safar Flyer
• Singapore Airlines Krisflyer
• TAP Portugal Miles & Go
• Thai Airways Royal Orchid Plus
• Turkish Airlines Miles & Smiles
• United Airlines MileagePlus
• Virgin Australia Velocity (1:1)

Experiences 

You can redeem points for events, meals, and other happenings through Accor’s Limitless Experiences portal. As of this writing, experiences are only available in France, Germany, Italy, and Spain, but if you’re traveling to one of those countries, there are some interesting deals to be had. For example, 8,000 points will get you two box seats to a Harry Styles concert, including dinner and drinks; as of this writing, the cheapest tickets available were €77 each, getting you 1.9 cents per point before factoring in the value of the food and beverages. 

Merchandise

Through the Limitless Experiences website, you can also use points to pay for a wide variety of merchandise including espresso machines, designer sunglasses, and headphones. Most items cost about 1 cent per point, and you can combine points and cash if you don’t have enough points to cover the entire cost.

Be aware, however, that not all deals are created equal – Sofitel bedding, for example, is massively overpriced for points redemption. For example, a standard size down-and-feather pillow that would cost $82 from the Sofitel Boutique website costs a whopping 21,920 points, or 0.3 cents per point. Since the pricing is a litte opaque, do a separate search for whatever you’re considering booking, and then divide the retail price by the points price to make sure you’re getting a decent deal. 

Onefinestay Gift Cards

In addition to hotels, Accor has a portfolio of luxury homes under the brand onefinestay. While you can’t use ALL points for onefinestay reservations directly, you can redeem your points for onefinestay gift cards at a rate of about 1.4 cents per point—7,200 points will get you a €100 gift card, with €250, €500, and €1000 gift cards available at the same rate.

Restaurants

If you happen to be traveling in the Czech Republic, Hungary, Poland, or Slovakia, you can redeem your points at select hotel restaurants for about 1 cent per point (1,000 points takes €10 (about $11) off your bill).

Train rewards

You can transfer your ALL points to Germany’s Die Bahn BahnBonus program at 2:1 ratio (2,000 ALL points gets you 1,000 BahnBonus points), or transfer 4,000 points to 350 Club Eurostar points to use on trains between London and Amsterdam, Brussels, or Paris. 

Car rentals

You can use your ALL rewards points for a discount on Europcar car rentals, at a value of roughly cent per point. 2,000 points gets you €20 ($22) off your booking.

The Bottom Line

ALL has a pretty generous earning structure and its redemption options couldn’t be more straightforward. It’s not difficult to get impressive value from the ALL rewards program if you find yourself staying at Accor hotels frequently.